Shipping Policy

SHIPPING POLICY

Thank you for shopping with Fabucalm. Please review the shipping information below before placing your order. This policy applies to clothing and other items purchased through fabucalm.com.

SHIPPING & DELIVERY OPTIONS

We work with logistics providers including 4PX, YunExpress, Wanb Express, and UBI, depending on the delivery destination and available shipping routes.

Available shipping methods and shipping charges will be displayed at checkout before you complete your purchase.

ORDER PROCESSING & SHIPPING TIMES

  • Order Processing: 3–7 days.

  • Estimated Shipping Time: 14–30 days after dispatch.

Order processing includes preparing and packing your items before handing your package to the carrier. Shipping time begins after dispatch and is separate from processing time.

Unless a different timeframe is stated for your order, these estimates apply. Actual delivery times may vary depending on your destination, carrier operations, customs clearance, holidays, and other circumstances.

We will meet any expressly agreed delivery commitments and applicable legal requirements.

INTERNATIONAL DELIVERY

Fabucalm ships to supported destinations worldwide. Enter your delivery address at checkout to confirm availability and view the shipping options for your location.

Some destinations may be subject to shipping restrictions or temporary service limitations.

CUSTOMS, DUTIES & TAXES

International orders may be subject to import duties, taxes, or customs procedures in the destination country.

Unless stated otherwise at checkout or required by applicable law, you are responsible for applicable import charges that are not included in your order total.

We will disclose additional charges where required by law. Customs clearance may affect delivery time.

ORDER TRACKING

Once your order has been dispatched, we will send a shipping confirmation email with the available tracking number or tracking link.

Tracking updates may take some time to appear after your package is handed to the carrier.

If you cannot find your shipping email or need help tracking your clothing order, contact [email protected] with your order number.

DELIVERY ADDRESSES & CHANGES

Please check that your delivery address and contact information are complete and accurate before placing your order.

If you need to correct your address, contact us as soon as possible. Changes depend on the order’s processing status. Once a package has shipped, we generally cannot change its delivery details.

DELAYED OR MISSING ORDERS

If we become aware of a delay affecting your order, we will notify you as soon as reasonably possible and provide an updated estimated shipping or delivery date.

Where applicable law requires delay notices, consent to an extended shipping period, cancellation options, or refunds, we will provide them.

If your package has not arrived within the estimated timeframe, or tracking shows delivery but you cannot locate it, contact [email protected]. Our team will help investigate and arrange an appropriate resolution.

EU & UK CONSUMERS

Where applicable EU or UK consumer law applies, orders must be delivered without undue delay and within 30 days after the purchase contract is concluded, unless a different delivery timeframe has been specifically agreed with you.

The estimates in this policy do not override your statutory rights. Any applicable rights concerning delayed delivery, cancellation, or refunds remain unaffected.

DAMAGED OR INCORRECT ITEMS

If your clothing arrives damaged, faulty, or different from what you ordered, please contact [email protected] with your order number and a description of the issue.

Photos, where available, can help us assess the problem. We will arrange an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

QUESTIONS ABOUT RETURNS?

Please review our Return & Refund Policy for information about return eligibility, exchanges, return shipping costs, and refunds.

CONTACT US

For questions about shipping, tracking, or delivery, please contact:

Fabucalm Customer Service
Email: [email protected]